COURSE LISTING

Available in the following formats

Web-Based  •  Network/LAN  •  CD-ROM

Lean manufacturing has been used both conceptually and in practice to identify and eliminate waste in manufacturing operations for years. Can Lean Manufacturing principles and practices be applied to business processes? Of course! However, using lean manufacturing training materials designed for manufacturing applications laced with manufacturing terminology and examples from manufacturing operations to teach people who work in an office setting runs counter to the spirit of lean. Lean is about reducing waste, not requiring people to struggle with lean manufacturing jargon as they work to “translate” the content to the world of transactional business processes.

Lean for Business Processes training is a computer-based training course designed specifically for those working in business processes and transactional environments. The course begins with explanations and examples of the Seven Wastes in “office-friendly” terms. Process mapping techniques are coupled with process streamlining methods to demonstrate how value streams can be configured to be more effective. The course adds 5S, error-proofing and TPM techniques to the Lean Business Process arsenal and wraps up with descriptions of measures that can be used to sustain and expand the Lean initiative.

Once your Lean for Business Processes effort is underway, you may need to jump start your lean effort in manufacturing operations. Check out our companion course on lean for manufacturing, Lean Manufacturing, to provide your manufacturing personnel with the know how to apply lean tools and techniques to their operations.

Be sure to check out our Lean Manufacturing Resource Center.  It is full of helpful information about Lean Manufacturing as well as useful forms and checklists.