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Welcome CBT Customers!

In this area you will find free downloads as well as downloads available only to customers with active support agreements.  For more information on the Support and Upgrades Agreement, click here.

Please be sure to keep track of your Support status to assure that your Support and Upgrade Agreement does not expire.  We send out a series of reminders when your support agreement is coming to an end, but we cannot assure that you will receive the e-mail or mailed invoice.  It is ultimately your responsibility to assure that your support and upgrades agreement remains current.

If you are unsure if you have an active Support Agreement, please e-mail us.

Information for Active Support Holders

If you have an active support agreement, you should have a username and password to access our password protected areas for upgrades.  If you don't know your username and password, please e-mail us

Version History

Current Major Version for all courses:  3.1.  For most recent build information, see the chart below.

Version 2.x products were retired on 1/1/07 and are no longer supported although we still provide self-service knowledge base support on version 2.x products.   

Version 1.x products were retired on 1/15/03 and are no longer supported.

For information on upgrading from version 2.x or 1.x products to the most recent version, please click here.

Downloadable Upgrades

The CURRENT MAJOR VERSION for all courses is 3.1.  The UPGRADE Files below will ONLY work for Version 3.X products.

In this area you will find downloadable updates to the Resource Engineering Learning Management Center and courses as they become available.  Please scroll to below the table for information on how to install the upgrade and how to determine the version that you currently have.

Course

Corrections Made

Current Version

CD (Minimal Installation)

Download Link

CD (Full Installation) & Standard/ PowerUser LAN Download Link

Learning Management Center

Build 02:  Version number in the administrator area can now be seen.

Build 04:  Features added - Log out after x idle time, view who is on the training, view the number of seats being used for each course.  Fixed so that if self-register is off, users cannot register for courses.

Build 05 (4/4/07):  Added the ability to include a logo in the certificate.

Build 06 (7/3/07):  Added the Administration button to all administration screens so that it is easier to go from one administrative activity to another.

3.1.0.06

Free Download

4.6MB

IMPORTANT:  Before you run the installation, rename the RE_LMC3\ResEngFE.tbk file to ResEngFE_orig.tbk.

DOE:  Screening Experiments No updates available 3.1.0.01 N/A N/A
SPC Workout No updates available 3.1.0.01 N/A N/A
SPC Workout Service Version No updates available 3.1.0.01 N/A N/A
Advanced SPC Build 03 (5/10/2006):  Fixed error msgs with some exercise questions. 3.1.0.03

*

Download

The 5 S's No updates available 3.1.0.01 N/A N/A
Lean Manufacturing No updates available 3.1.0.01 N/A N/A
FMEA Investigator No updates available 3.1.0.01 N/A N/A
FMEA Investigator for Services No updates available 3.1.0.01 N/A N/A
Mistake-Proof It! Build 02 (4/30/06): Changed an audio file for clarification. 3.1.0.02 N/A

Download

Gage Mentor No updates available 3.1.0.01 N/A N/A
Measurement System Analysis No updates available 3.1.0.01 N/A N/A
8D Problem Solving No updates available 3.1.0.01 N/A N/A
DMAIC Problem Solving No updates available 3.1.0.01 N/A N/A
Six Sigma Start-Up No updates available 3.1.0.01 N/A N/A
Six Sigma Start-Up for Services No updates available 3.1.0.01 N/A N/A

*CD-ROM Customers using the minimal installation must request a CD disk be shipped.  We ship upgrades by US Mail.  Please call 800-810-8326/802-496-5888 or e-mail us.  We only provide new disks when there has been a critical change in the program.

Installation Instructions

Download the upgrade file.  Once downloaded, locate the file and double-click it to begin the upgrade process.  When asked where to install the upgrade to, select the location of the RE_LMC3 folder either on the server (for LAN installations) or the harddrive of the local computer (for CD-ROM installations).  For full CD-ROM installations, assuming you selected the default on the initial installation, please select the default for the upgrade installation - it is C:\Program Files\RE_LMC3. 

What Version to I Currently Have?

Each course and the Learning Management Center are treated separately in terms of versions.  This way, when there is an update, you don't need to download everything - just the course files you need to upgrade or the Learning Management Center if that is what you are upgrading. 

To determine the version of your Learning Management Center, go into the Administration area of the Learning Management Center.  Look on the right-hand navigation panel and you will see LMC Version.  This will tell you the version of the Learning Management Center.

To determine the version of your courses, go into the Administration area of the Learning Management Center.  Look at the right-hand navigation panel and click on the link that says Check Course File Versions.  This may take a few seconds to generate the information - actually, if you have a lot of courses, it will take longer than a few seconds.  Go get a cup of coffee and it should be done by the time you get back.  Now you will see a list of the course files that you currently have.  Click on the check version button and it will provide you with the version numbers and build numbers. 

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