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October 2006

Focus on Lean Six Sigma Champions

What is a Champion?

by Ray Mikulak

Champions play a pivotal role in a successful Lean Six Sigma initiative. They serve as mentors to project teams and act as a bridge between black belts and organization management. Without champions, efforts can become entangled with internal obstacles, become misaligned with core business objectives, lose focus and track of time, and may not yield expected benefits.

Champions are typically members of the executive or leadership group who sponsor projects and mentor teams working on those projects. To be effective, champions must be trained in the essentials of the Six Sigma Methodology. Champions do not need to be "expert" in Six Sigma tools and techniques but they do need to have proficient skills in facilitation, collaboration and conflict resolution.

  • In a Lean Six Sigma environment, champions:
  • Mentor, support and coach project teams.
  • Remove obstacles for project teams.
  • Verify that the direction of projects is aligned with the objectives of the business.
  • Keep projects focused on the Problem Statement.
  • Ensure timely completion of projects.
  • Drive quantifiable results of projects.

For more information on Lean Six Sigma Champions, check out our Lean Six Sigma Resource Center.

Ray Mikulak is president of Resource Engineering, Inc.  You can contact him at 800-810-8326 or 802-496-5888 or by e-mail.


Product Focus from Carolyn Burke

Upgrades!

The Role of a Champion training consists of three lessons and a Challenge intended to allow learners to test their comprehension of the body of knowledge covered in the course. The three lessons are:

  • What Does a Champion Do?
  • System Systems for Champions
  • Pitfalls to Avoid

The course is about 2 to 3 hours long and introduces Champions to their role and responsibilities in a Lean Six Sigma environment.

Carolyn Burke is Sr. Customer Service Representative.  She can be reached toll free directly at 866-791-1003 or by e-mail.

Ask Robin

What Support Do Champions Need?

Without a supporting infrastructure, champions will find themselves wasting time, energy and effort developing systems to help project teams, rather than mentoring and coaching them for success.

Champions build their own support systems. Working subcommittees help the champions, as a group, divide components of the system into manageable tasks so that everyone does not have to be involved in every activity. Champions should consider subcommittees for each of the following six areas:

  • Communications

  • Training

  • Project Management

  • Metrics

  • Best Practices

  • Roll-Out

For more information on support systems for champions, check out our Lean Six Sigma Resource Center.

Robin McDermott is director of training for Resource Engineering, Inc.  You can contact her at 800-810-8326 or 802-496-5888 or by e-mail.


Forms to Help Champions

We feel that forms and checklists are a great way to guide champions through their various responsibilities as champions.  Please see our Lean Six Sigma Champion Resource Center to access downloads of FREE forms useful to champions. Forms include:

  • Project Priority Index Worksheet
  • Problem Statement Worksheet
  • Team Start-Up Worksheet
  • Meeting Minutes & Planner Worksheet
  • Project Review Checklist
  • Project Close-Out Report Contents

To access the Champion Resource Center, click here.

 

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© 2006 Resource Engineering, Inc. All rights reserved. Please contact the editor with comments about this newsletter