Integrating Mistake-Proofing and Problem Solving



1-800-810-8326 or 1-802-496-5888 or email

Integrating Mistake-Proofing and Problem Solving

Back Up Next

Integrating Mistake-Proofing and Problem Solving

Structured Problem-Solving Approach

  • Using a structured problem-solving approach like the 8D (or 8Discipline) problem-solving process helps assure mistake-proofing efforts will be successful.
  • However, any structured problem-solving approach can be used when mistake-proofing.

Step 1: Use a Team Approach

  • Teams need to know their boundaries of freedom or what they are and are not empowered to tackle.
  • Boundaries of Freedom are defined by:
  • Scope of work.
  • Budget.
  • Deadline.
  • Time constraints.
  • Communication methods.

Step 2: Describe the Problem

  • Create a clear, complete problem statement.

Step 3: Interim Containment

  • Stabilize the current situation. Use a short-term or “band-aid” approach if necessary.

Step 4: Define the Root Causes

  • Problem-solving is really about problem-finding or finding the root cause, which is the underlying reason the mistake occurs.
  • Techniques to help identify the root cause include:
  • The Five-Whys.
  • What Is—What Isn’t Analysis.
  • Data Collection & Analysis.
  • Design of Experiments.

Step 5: Develop (Mistake-Proofing) Solutions

  • Brainstorm for solutions.
  • Think outside of the box.
  • Then, check the potential solution for practicality, feasibility, and cost-effectiveness.

Step 6: Implement the (Mistake-Proofing) Solution

  • Use a simple action plan for straightforward solutions.
  • Use project management tools for complex action plans.

Step 7: Prevent Recurrence

  • Test the solution to make sure the actions worked as expected.
  • Assure the solution is robust.

Step 8: Congratulate the Team

  • As with any accomplishment, congratulations and recognition are in order.

Back Up Next









Email Us

Course Catalog

Training Login

Resource Centers

About Us

Training Solutions

Knowledge Base

Contact Us


Request Support

On-Line Store

Books/Reference Guides

Privacy Statement

© 2000-2016 Resource Engineering, Inc.  All rights reserved.