Problem-Solving Tools - Quality Function Deployment
Wish you could login to start your training RIGHT
NOW but you don't have an account?
No problem. You get instant access to training
courses when you purchase them through our on-line store.
Quality Function Deployment (QFD)
What It Is Used For
Links customer requirements (benefits) to technical requirements
(features); helps to prioritize action needed to meet customer
requirements as well as identify interactions between technical
requirements and customer requirements.
When to Use It
In the preliminary design stage of a new product.
Important Notes
This is not a simple tool to use; a skilled facilitator would be
helpful.
