Problem-Solving Tools - Cost of Quality

Problem-Solving Tools - Cost of Quality

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Problem-Solving Tools - Cost of Quality

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Cost of Quality

What It Is Used For

To quantify the impact of POOR quality.

When to Use It

As a monitoring tool to track costs for inspection, internal errors, external errors, and prevention.

Important Notes

Plot this on a stacked line graph or bar graph to capture all four components as well as the total COQ.
As you increase your prevention efforts, the costs for inspection, internal failures, and external failures should drop.

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